Our Commitment

At Free Cool, protecting your personal information is our top priority. We fully recognize that your data belongs to you, and we are committed to storing it securely and processing it with care.

Your trust is of the highest importance to us. That’s why we collect only the minimum necessary information, strictly with your consent, and use it solely for its intended purposes. We never share your information with third parties without your knowledge.

To safeguard your data, we employ robust security measures, including:

  • Advanced encryption technology(powered by Free Cool Pro)
  • Comprehensive internal management procedures
  • Physical data protection protocols

Our proprietary Free Cool Green system, integrated across all our products and platforms, sets us apart from competitors—ensuring your data remains protected at all times.

We are dedicated to enhancing your life through inspiring digital experiences—and your trust is essential to that mission. That’s why we continuously strive to strengthen the security of your personal information.

Thank you for your ongoing support.

Free Cool Privacy Policy

Headquartered in South Korea and China, Free Cool recognizes the importance of privacy to our customers. This policy explains how we collect and use your personal information across all Free Cool devices and services, including Self Power products, ACDC Hybrid Products, home appliances, online services, and more.

While this Privacy Policy applies broadly to our services, we may provide additional privacy details for specific services where necessary.

Overview of Personal Information

We collect:

  1. Personal information you provide directly,
  2. Data about how you use our services, and
  3. Information from third-party sources.

This information helps us:

  • Deliver and improve our services,
  • Personalize your experience,
  • Develop relevant apps, technologies, and content, and
  • Provide personalized advertising tailored to your interests (where permitted by law).

Sharing Your Personal Information

We may share your data with:

  • Affiliate companies of Multitasking Electronics,
  • Service providers acting on Free Cool’s behalf,
  • Trusted partners(e.g., mobile carriers, insurers) offering products/services you request or may find relevant, and
  • Law enforcement when legally required or to protect Free Cool and its users.